Northern Capital Management, Inc.

Termination Survey

Please note: comments in this section are not considered complaints. However, if you would like to file a formal written complaint, you can do so by contacting our Chief Operations Officer Michelle Warner. Michelle can be reached via e-mail at or by mail sent to 2700 S. Southeast Blvd. Ste. 205, Spokane, WA 99223.
Communications coming from Northern Capital Management, Inc. in general are... *
Communications coming from my adviser directly are... *
The quality of communications from my adviser is... *
The accessibility of my adviser is... *
Responses to my inquiries via phone, email and mail by Northern Capital Management, Inc. representatives are... *
The value of "Trending Topics" commentary is... *
Follow-up on administrative issues (such as sending or following up on paperwork) is... *
Timeliness of completing requested trades is... *
My overall satisfaction with the investment performance of my portfolio is... *
The value of account reviews is... *
My opinion of the website is... *
My opinion of the client portal within the website is... *