Northern Capital Retirement Services, Inc.

Termination Survey

 
Please note: comments in this section are not considered complaints. However, if you would like to file a formal written complaint, you can do so by contacting our Chief Operations Officer Michelle Warner. Michelle can be reached via e-mail at michelle@northernwelcome.com or by mail sent to 2700 S. Southeast Blvd. Ste. 205, Spokane, WA 99223.
Communications coming from Northern Capital Retirement Services, Inc. in general are... *
Communications coming from our adviser directly are... *
The quality of communications from our adviser is... *
The accessibility of our adviser is... *
Responses to my inquires via phone, email and mail by Northern Capital Retirement Services, Inc. are... *
The value of "Market Week" weekly emails is... *
The value of "Trending Topics" monthly emails is... *
Follow-up on administrative issues (such as sending or following up on paperwork) is... *
Timeliness of completing requested trades is... *
The overall value of participant education meetings is... *
The overall value of trustee/committee education meetings is... *
The value of account reviews is... *
My opinion of the website is... *
My opinion of the client portal within the website is... *